Deployment and support

Infographics offers a full range of deployment and support services, delivered by our highly-trained in-house teams, and led by specialists aligned with our main product streams.

Key benefits

Helpdesk tracking system

We have a 24/7 web-based Helpdesk ticket logging and enhancement request system (based on FloSuite), directly linked to our development team’s DevOps systems – ensuring careful tracking and resolution of customer requirements.

Range of support services

Online Helpdesk and ticketing system, email and telephone support, remote and onsite support, secure client online forum and consultative assistance.

By separate contract:
24/7 on-call support

Implementation consultancy

FloSuite process experts can provide development resource to work alongside your business analysts to scope and deliver workflow and case management solutions.