Regulatory investigations

Our regulatory solutions efficiently manage complex case investigations, streamlining compliance, workflow and administration – from case opening to closure.

Role benefits

Chief executive
Efficiently manage caseloads from complaints through to audits, investigations, enforcements and prosecutions
Head of investigations/audits
Empower your team to work within an efficient case-centric environment, with role-focused tasks, data and user experience
Compliance director
Have assurance that all caseworkers across the organisation are following best practice standards
Caseworkers
Reduce your case resolution cycle times and collaborate with teams and partners

Regulatory case management

Manage complaints processes, audits, investigations and prosecutions with our specialist FloSuite regulatory solutions.

Key benefits

Ensure best practice, reduce risk

Embed business rules that reduce risk by ensuring best practice, mandating compliance checks and managing approval processes.

Focus on quality service delivery

Reduce time-consuming and repetitive business processes, enabling resources to be focused on delivery of high-quality, client-facing services.

Integrate people, systems and data

Improve collaboration, eliminate duplicate data entry, enable performance tracking and streamline workflows – with regulatory solutions that integrate your people, systems and data.

Technology & support

Regulatory case integrations

Integrates with leading Financial, CRM and Document Management solutions. Provides Microsoft Azure Active Directory (AAD) identity management for seamless and multi-factor authentication options. Also integrates closely with Microsoft O365, Exchange and Teams for collaboration and teamworking.

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Cloud and SaaS

All FloSuite solutions can be deployed as fully-managed Microsoft Azure Cloud services, or traditional on-premise solutions, if preferred.