Prestigious London Law Firm to Deploy FloSuite for Business Process Management
Prestigious London law firm Mishcon de Reya has signed a deal with FloSuite Ltd to improve key business processes.
Mishcon de Reya will implement the FloSuite business process management solution as an enterprise platform to streamline core legal, finance and administrative procedures.
The FloSuite application will:
- Extend and integrate the capabilities of their best-of-breed applications including Elite practice management, InterAction for CRM and Interwoven Worksite for document management
- Deliver quick start implementations that automate a wide range of administrative, finance and legal processes
- Provide a single enterprise view of business critical data
Initial roll-out will target administrative procedures that currently involve updating information held in multiple computerised systems, such as new client/matter inception and new employee/leaver processing.
For example:
- New employee start – including creation of phone extension and voicemail, updating internal phone directory, creating IT user accounts and log-ins, configuration of applications, equipment orders, updating hardware asset list
- Staff leaver processes – including termination of IT user accounts, termination/redirect for phone and voice mail accounts, password resetting, equipment return and collection reminders, updating internal phone directory, updating hardware asset list, deletion of staff profile and mailbox
As part of the FloSuite deal, Mishcon de Reya will receive process management consultancy, training and support services.
This latest win represents another major FloSuite success within the legal sector, building on recent deals with leading Irish law firm McCann FitzGerald, and Dinsmore & Shol in North America.
Peter Wonson, IT Director, Mishcon de Reya, said: “FloSuite was selected on the key product strengths of flexibility and rapid implementation. We believe FloSuite will enable Mishcon de Reya to make significant improvements integrating internal systems together to improve the efficiency and accuracy of core aspects of day-to-day operations.
“FloSuite also offers excellent opportunities for long-term development and management of core processes through the flexibility and ease-of-use of its Microsoft Visio-based process modelling tools.”
Russell Wood, Commercial Product Manager, FloSuite Ltd, said: “FloSuite is delighted to have the opportunity to work with a high-profile, prestigious law firm of the stature of Mishcon de Reya. I view this latest win as a real triumph that will assist us in realising our ambitious business development strategy within the global professional services sector.”