FloSuite has customers in the UK, Europe, North America, and Australia who have successfully deployed our product suite to support a range of business requirements.
Below we have supplied some sample customer success stories to provide an insight into how FloSuite is helping businesses manage and improve the way they work. For further details of customer success stories, or to arrange reference calls and site visits, please contact our enquiries team on +44 (0)1592 760601 or
Berwin Leighton Paisner
New Client and Matter Inception, Real Estate Case Management
Berwin Leighton Paisner (BLP) is a top 15 UK law firm based in the City of London with around 1,250 staff and a turnover in excess of £100m. BLP selected the FloSuite framework as their core platform to deploy solutions to manage a range of business processes. Solutions include New Client and Matter Inception and a Real Estate Case Management System.
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Clayton Utz
Business Process Automation
Clayton Utz is one of Australia’s largest national law firms with around 2,000 staff located across six offices and a history spanning 175 years of service. Clayton Utz selected FloSuite to work with an Australian partner to deploy solutions to manage and improve business processes that integrate with the firm's PMS, CRM and Document Management systems.
Commonwealth Bank of Australia
Streamlining and Automation of Financial Processes
The Commonwealth Bank is one of Australia’s leading providers of integrated financial services. It provides retail banking, premium banking, business banking, institutional banking, funds management, superannuation, insurance, and investment and share-broking products and services. The Group is one of the largest listed companies on the Australian Stock Exchange and is included in the Morgan Stanley Capital Global Index. Working in conjunction with a local partner, FloSuite was selected to manage and improve a range of financial processes.
Bond Pearce
Generic Dispute Resolution, Liability Claims,
New Client/Matter
Inception
Bond Pearce is a rapidly growing, client-focused commercial law firm which provides a full range of legal services to major businesses, with particular expertise in specialist industry sectors such as energy, retail and insurance. Bond Pearce selected the FloSuite framework as the firm’s enterprise foundation for business process and case management – replacing existing workflow and case management solutions. They have been able to develop composite case and matter management applications that integrate seamlessly with existing Time & Billing, CRM, Document Management, Digital Dictation, Forms and other key systems and data. Access to the applications can be driven from MS Outlook, their Document Management System or the Web Console. Integrated compliance and data collection solutions for Client/Matter Intake can then populate their composite case management applications providing seamless, modular and integrated processes.
Endeavour Capital Management
Electronic Trade Blotter, New/Change of Subscription,
IT Change Request and others
Endeavour Capital Management is a City of London-based hedge fund manager. The firm selected the FloSuite framework to automate and manage a range of core business processes across financial and administrative areas of the business, including solutions for Electronic Trade Blotting, IT Change Requests, new subscription/change of subscription, and automation of various admin processes.
Appleby Global
Cheque Request
Appleby Global is a specialised offshore legal, fiduciary and administration services provider, headquartered in the Cayman Islands. With over 600 lawyers and staff, the firm is uniquely positioned in the offshore jurisdictions of Bermuda, the British Virgin Islands, the Cayman Islands, Jersey and Mauritius, as well as the financial centres of London and Hong Kong. The firm selected the FloSuite framework to deploy solutions to manage financial and compliance related processes, including cheque request and new business intake.
Turcan Connell
New Client and Matter Inception
Turcan Connell is private client and investment management firm with offices in Edinburgh and Guernsey. The firm developed a bespoke Client/Matter Inception and Maintenance solution using the FloSuite framework in just 12 weeks from start to finish. This included initial business analysis, process implementation, UI configuration, ‘look and feel’ design and a first-time integration with the Pilgrim PMS.
Minter Ellison
Automation of business processes and back office functions
Minter Ellison is one of the largest full-service law firms in the Asia Pacific region with more than 280 partners and 1,000 legal staff. The firm has offices in Australia, Hong Kong, The People's Republic of China, Indonesia, New Zealand and the United Kingdom. Minter Ellison selected FloSuite to assist with the streamlining and automation of administrative back office processes.
Macleod Dixon
Cheque (check) Request, Cash Receipt
Macleod Dixon is a premiere international law firm based in Canada, employing over 700 staff across multiple offices. With complex business process requirements, the firm selected FloSuite to automate and manage financial and regulatory tasks and data collection in conjunction with their other systems. Key projects included cheque (check) request and cash receipt.
Tods Murray Solicitors
Debt Recovery / Case Management, New Client and Matter Inception
Tods Murray is one of Scotland’s leading independent law firms, with offices in Edinburgh and Glasgow, and recognised as a UK top 100 Law Firm. Tods Murray selected FloSuite to manage a range of process and case-centric areas of the business, including projects focused on Debt Recovery (Case Management), and New Client and Matter Inception.
Blackadders Solicitors
Executry/Probate Case Management System
Blackadders is a Scottish law firm with a branch network covering Dundee, Arbroath and Forfar, providing a range of services for individuals and businesses. The firm has used the FloSuite framework to deploy a sophisticated case management solution to streamline and automate their executry/probate processes. They also plan to use FloSuite to manage Client/Matter Intake and Maintenance, processes related to their Financial Advisory services and other applications.
Maclay Murray & Spens
New Client and Matter Inception
Maclay Murray & Spens is a UK top 50 law firm with around 600 staff and offices across the UK and in Europe, and a turnover approaching £50m. Maclays selected FloSuite to build solutions to manage core business processes, including New Client and Matter Inception, with anti money laundering checks, conflict of interest checking, client reconciliation, escalation procedures and rule-based management of approval cycles.
McGrigors
Case Management / Process Automation
McGrigors is a UK top 50 law firm with more than 650 staff and offices across the UK and in the Falkland Islands and Azerbaijan. McGrigors selected FloSuite with a view to streamlining and automating a variety of administrative and financial workflows as well as case-based business processes.
Dundas & Wilson
Commercial Litigation Case Management, Client/Matter Intake & Maintenance
Dundas & Wilson is leading UK corporate and commercial law firm with offices in Edinburgh, Glasgow and London. The firm has deployed FloSuite within its Commercial Litigation area (case management) and to automate and manage their Client/matter Intake and Maintenance processes. Future target projects include HR applications such as employee joiner/leaver/change.
Internet Gaming
Process Automation / BPM
The client is a highly successful internet gaming company with a large international user base. They worked with external consultants specialised in their industry sector in conjunction with FloSuite to build a highly sophisticated solution to manage odds calculation and risk assessment for fixtures.
Thorntons Law
New Client Matter Inception
Thorntons Law LLP is a rapidly growing Scottish law firm and investment manager employing over 300 staff. It is an ambitious, full-service law firm, investment manager and property specialist, with two offices in Dundee, and further offices in Edinburgh, Forfar, Arbroath and Perth. The firm has deployed processes to assist with the management of key data associated with Client/Matter Inception and Maintenance in their key backend systems."
Global Financial Services Provider
Investments Advice/Risk Analysis and Client Portfolio Selector
The client is an international provider of financial services and investment resources with access to over 300 mutual funds, discount brokerage services, retirement services, estate planning, wealth management, securities execution and clearance, and life insurance. FloSuite was used to develop an advanced risk assessment and profiling tool for its intermediary channel which has enabled IFAs to quickly build portfolios based upon best-advice principles which meet investors’ financial objectives.
Mishcon de Reya
New Client and Matter Inception
Mishcon de Reya is high-profile, mid-sized law firm offering a diverse range of legal services for businesses and individuals in the UK and overseas. The firm selected FloSuite to streamline core legal, finance and administrative procedures, such as New Client and Matter Inception.
McCann FitzGerald
New Client and Matter Inception
McCann FitzGerald has more than 480 people, including over 280 lawyers, and is recognised as one of Ireland's largest law firms. The firm has offices in Dublin, London and Brussels. McCann FitzGerald selected FloSuite to meet legal and financial process management requirements, including the streamlining of the firms New Client and Matter Inception process.
High Street Retailer
Property Acquisition Management
The client is a major High Street retailer, headquartered in the UK, who deployed FloSuite to manage the people, processes, information, documents and IT systems associated with high volume purchasing of commercial property development sites.
Fire and Rescue Services
Process Automation / BPM
The client is a leading UK Fire and Rescue Service. They selected FloSuite to automate processes, improve administrative efficiency and drive forward electronic service delivery projects to meet government targets.