FloSuite has customers in the UK, Europe, North America and Australia who have successfully deployed our product suite to support a range of business requirements.
Below we have supplied some sample customer success stories to provide an insight into how FloSuite is helping businesses and public sector organisations manage and improve the way they work. For further details of customer success stories, or to arrange reference calls and site visits, please contact our enquiries team on +44 (0)1592 760601 or
Berwin Leighton Paisner
New Client and Matter Inception, Real Estate Case Management
Berwin Leighton Paisner (BLP) is a top 15 UK law firm based in the City of London with around 1,250 staff and a turnover in excess of £100m. BLP selected the FloSuite framework as their core platform to deploy solutions to manage a range of business processes. Solutions include New Client and Matter Inception and a Real Estate Case Management System.
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Avon Fire & Rescue Service
Business Process Management
Avon Fire & Rescue Service provides emergency and protection services to the communities of Bath and North East Somerset, Bristol, North Somerset and South Gloucestershire, covering an area of 134,753 hectares and a population of over one million. Avon selected FloSuite to manage and automate business process and integrate systems (including meeting requirements for FiReControl).
Clayton Utz
Business Process Automation
Clayton Utz is one of Australia’s largest national law firms with around 2,000 staff located across six offices and a history spanning 175 years of service. Clayton Utz selected FloSuite to work with an Australian partner to deploy solutions to manage and improve business processes that integrate with the firm's PMS, CRM and Document Management systems.
Commonwealth Bank of Australia
Streamlining and Automation of Financial Processes
The Commonwealth Bank is one of Australia’s leading providers of integrated financial services. It provides retail banking, premium banking, business banking, institutional banking, funds management, superannuation, insurance, and investment and share-broking products and services. The Group is one of the largest listed companies on the Australian Stock Exchange and is included in the Morgan Stanley Capital Global Index. Working in conjunction with a local partner, FloSuite was selected to manage and improve a range of financial processes.
Berrymans Lace Mawer
Firm-wide Matter and Case Management
Berrymans Lace Mawer (BLM) is a top 50 UK law firm with around 1,000 staff and 122 partners, with offices in Birmingham, Cardiff, Leeds, Liverpool, London, Manchester, Southampton and Stockton-on-Tees. BLM selected FloSuite as its firm-wide matter management and case management platform to manage and improve business processes across multiple areas of legal practice.
Endeavour Capital Management
Electronic Trade Blotter, New/Change of Subscription,
IT Change Request and others
Endeavour Capital Management is a City of London-based hedge fund manager. The firm selected the FloSuite framework to automate and manage a range of core business processes across financial and administrative areas of the business, including solutions for Electronic Trade Blotting, IT Change Requests, new subscription/change of subscription, and automation of various admin processes.
Appleby Global
Cheque Request
Appleby Global is a specialised offshore legal, fiduciary and administration services provider, headquartered in the Cayman Islands. With over 600 lawyers and staff, the firm is uniquely positioned in the offshore jurisdictions of Bermuda, the British Virgin Islands, the Cayman Islands, Jersey and Mauritius, as well as the financial centres of London and Hong Kong. The firm selected the FloSuite framework to deploy solutions to manage financial and compliance related processes, including cheque request and new business intake.
Norfolk Fire & Rescue Service
Business Process Management
Norfolk Fire & Rescue Service is responsible for an area with a population of over 800,000, manages 40 Fire Stations and attends over 11,000 incidents a year. NFRS selected FloSuite as their core platform to manage and automate business process and integrate systems (including meeting requirements for data sharing with RCCs).
Turcan Connell
New Client and Matter Inception
Turcan Connell is private client and investment management firm with offices in Edinburgh and Guernsey. The firm developed a bespoke Client/Matter Inception and Maintenance solution using the FloSuite framework in just 12 weeks from start to finish. This included initial business analysis, process implementation, UI configuration, ‘look and feel’ design and a first-time integration with the Pilgrim Lawsoft PMS.
Minter Ellison
Automation of business processes and back office functions
Minter Ellison is one of the largest full-service law firms in the Asia Pacific region with more than 280 partners and 1,000 legal staff. The firm has offices in Australia, Hong Kong, The People's Republic of China, Indonesia, New Zealand and the United Kingdom. Minter Ellison selected FloSuite to assist with the streamlining and automation of administrative back office processes.
Macleod Dixon
Cheque (check) Request, Cash Receipt
Macleod Dixon is a premiere international law firm based in Canada, employing over 700 staff across multiple offices. With complex business process requirements, the firm selected FloSuite to automate and manage financial and regulatory tasks and data collection in conjunction with their other systems. Key projects included cheque (check) request and cash receipt.
Tods Murray Solicitors
Debt Recovery / Case Management, New Client and Matter Inception
Tods Murray is one of Scotland’s leading independent law firms, with offices in Edinburgh and Glasgow, and recognised as a UK top 100 Law Firm. Tods Murray selected FloSuite to manage a range of process and case-centric areas of the business, including projects focused on Debt Recovery (Case Management), and New Client and Matter Inception.
Blackadders Solicitors
Executry/Probate Case Management System
Blackadders is a Scottish law firm with a branch network covering Dundee, Arbroath and Forfar, providing a range of services for individuals and businesses. The firm has used the FloSuite framework to deploy a sophisticated case management solution to streamline and automate their executry/probate processes. They also plan to use FloSuite to manage Client/Matter Intake and Maintenance, processes related to their Financial Advisory services and other applications.
Maclay Murray & Spens
New Client and Matter Inception
Maclay Murray & Spens is a UK top 50 law firm with around 600 staff and offices across the UK and in Europe, and a turnover approaching £50m. Maclays selected FloSuite to build solutions to manage core business processes, including New Client and Matter Inception, with anti money laundering checks, conflict of interest checking, client reconciliation, escalation procedures and rule-based management of approval cycles.
Dundas & Wilson
Commercial Litigation Case Management, Client/Matter Intake & Maintenance
Dundas & Wilson is leading UK corporate and commercial law firm with offices in Edinburgh, Glasgow and London. The firm has deployed FloSuite within its Commercial Litigation area (case management) and to automate and manage their Client/matter Intake and Maintenance processes. Future target projects include HR applications such as employee joiner/leaver/change.
Lincolnshire Fire & Rescue Service
Business Process Management
Lincolnshire Fire & Rescue Service has approximately 900 Firefighters and fire staff. The county area is organised into four Station Support Groups that support the 38 fire stations throughout Lincolnshire, from which the FRS provides emergency and protection services to local communities. Lincolnshire selected FloSuite to manage and automate business process and integrate systems (including meeting requirements for FiReControl).
Internet Gaming
Process Automation / BPM
The client is a highly successful internet gaming company with a large international user base. They worked with external consultants specialised in their industry sector in conjunction with FloSuite to build a highly sophisticated solution to manage odds calculation and risk assessment for fixtures.
Thorntons Law
New Client Matter Inception
Thorntons Law LLP is a rapidly growing Scottish law firm and investment manager employing over 300 staff. It is an ambitious, full-service law firm, investment manager and property specialist, with two offices in Dundee, and further offices in Edinburgh, Forfar, Arbroath and Perth. The firm has deployed processes to assist with the management of key data associated with Client/Matter Inception and Maintenance in their key backend systems.
Global Financial Services Provider
Investments Advice/Risk Analysis and Client Portfolio Selector
The client is an international provider of financial services and investment resources with access to over 300 mutual funds, discount brokerage services, retirement services, estate planning, wealth management, securities execution and clearance, and life insurance. FloSuite was used to develop an advanced risk assessment and profiling tool for its intermediary channel which has enabled IFAs to quickly build portfolios based upon best-advice principles which meet investors’ financial objectives.
McCann FitzGerald
New Client and Matter Inception
McCann FitzGerald has more than 480 people, including over 280 lawyers, and is recognised as one of Ireland's largest law firms. The firm has offices in Dublin, London and Brussels. McCann FitzGerald selected FloSuite to meet legal and financial process management requirements, including the streamlining of the firms New Client and Matter Inception process.
High Street Retailer
Property Acquisition Management
The client is a major High Street retailer, headquartered in the UK, who deployed FloSuite to manage the people, processes, information, documents and IT systems associated with high volume purchasing of commercial property development sites.