Leading Irish Law Firm McCann FitzGerald deploy FloSuite BPM
Scenario:
Irish law firm McCann FitzGerald wished to install a business process management (BPM) solution that could be applied throughout its practice to improve operational efficiency.
Background:
With 400 staff McCann FitzGerald is one of Ireland’s largest law firms and acts primarily for business clients. Named as Irish law firm of the year at the IFLR awards in 2004 its 62 partners, more than 150 other lawyers and legal executives provide a full range of legal services. The firm was keen to invest in a BPM solution that would be flexible enough to manage any administrative process within the firm. FloSuite was selected as the best match for these requirements.
Business Benefits:
FloSuite provides a common user environment that allows front office staff to rapidly initiate and manage procedures that cut across multiple systems. By providing a controlled environment that can integrate McCann FitzGerald’s core systems, the introduction of FloSuite will help the firm speed up administrative processes.
The key benefits of implementing FloSuite as a single process centric solution are:
- standardised procedures to manage different process types
- the scalability of FloSuite– without any significant requirement for programming or scripting
- only one skill set needs be maintained
- shorter implementation time scales due to a single operating environment
Paul Errity, McCann FitzGerald’s IT Manager, commented “FloSuite is a first class product with very impressive capabilities. Its flexibility and ease of implementation mean that we have been able to skill up our people to apply the new product without too much difficulty”.
Summary:
The flexibility and intuitive process definition model offered by FloSuite has provided McCann FitzGerald with the tools to rapidly deploy a wide range of business process management solutions. FloSuite is a key link in integrating McCann FitzGerald’s new best breed IT systems into a common process centric framework.